Returns & Exchanges
At Raisa Creationz, we strive for complete customer satisfaction with every fashion piece you purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 14 days of delivery.
Initiate a Request
Visit our online returns portal or contact our support team with your order number and the reason for the return.
Prepare the Package
Ensure the items are unworn, unwashed, and have all original Raisa Creationz tags attached before placing them back in the original packaging.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects the returned garment, your refund will be processed to the original payment method or your exchange will be shipped out within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing